Amana is committed to providing high standard and excellent services to clients.
We achieve this goal through provision of adequate resources, training and employment of seasoned professionals. In all our departments and operational offices, achievable targets as well as goals are set to enable us maintain excellence in consultancy practice.
We ensure quality through active involvement of all our management and staff in the process of planning, organising, executing and fulfilling customer’s requirements and continuous investment in human capital development and technology update.
Our customers are the drivers of our quality programme. In this case quality is established with a focus on satisfying and exceeding the requirements, expectations, needs, and preferences of our customers. To ensure quality services in our organization, we undertake careful planning, analysis, communication between functions and close co-operation among all departments and offices.
At Amana Consortium:
” Quality is focused at the source i.e. built-in not inspected in.
” Staffs are responsible for self-detection and correction of errors.
” Preventive maintenance is rigorously practiced.
” Facilities and equipment are configured to support flexibility and change.
We continuously seek to improve the quality of our organisation, products and services to meet and exceed the requirements of International Standard BS EN 9001:2000 in our operations and management systems. We are also registered with American Society for Quality.
We repose our policy on all management and staff of Amana, and look forward to their unalloyed support and dedication in realisation of our objectives.